SERVICE & TRANSITIONS -- 👎 poor $40 early check-in fee before 1pm, no exceptions (sometimes they quote 130???). Oof. Hospitality is not...

SERVICE & TRANSITIONS -- 👎 ok. A flashy entrance decorated with neon sports cars; the segue for a deflated & strangely boring lobby...

...or Club Wyndham Grand Desert... or Grand Desert Resort... (marketing/branding for this loc is screwy). SERVICE & TRANSITIONS -- 👎 A...

SERVICE & TRANSITIONS -- 👍 Friendly & easy-going employees. None of the junk early-checkin/resort fees either! A huge property with high...

Functionally it was fine & I liked the customer service. Cosmetically it's a nightmare where it matters most since this is an extended stay

SERVICE & TRANSITIONS -- 👍I was wary of customer service initially; staff seemed indifferent on day 1. That was clearly an anomaly bc...

SERVICE -- 👍 good Check-in flow was smooth & took less than 3 minutes; kudos for Tap payment support. The receptionists are warm &...

SERVICE & TRANSITIONS -- The decor was amazing: opulent, ornate, and regal. Just MASSIVE & equally lively. Check-in speed was also...

5⭐️ Hospitality & amenities in a picturesque location! SERVICE & TRANSITIONS -- From the minute we walked in, everyone was exceedingly...

SERVICE & TRANSITIONS  -- This Aloft pattern has grown on me. Each location has been impeccably clean; from the pool table to the...

SERVICE & TRANSITIONS  -- The male receptionists is as hostile/ confrontational as other reviews mention (what is there to be upset about...

SERVICE & CHECKIN  -- 👎 ok First impression of the customer experience was not positive. Remarkably inefficient at servicing customers; ...

SERVICE & TRANSITIONS  -- Checkin becomes quirky after hours, so arrive during daylight to minimize your own bewilderment... It's still...

SERVICE & TRANSITIONS -- What they lack in speed, they make up for in warmth. Dolly was an ace-- thank you sir!!🫡 Cleaning/runner staff...

SERVICE & CHECKIN -- Hospitality artisans, especially Francisco (I hope his name comes up during employee appreciation week🤞)! The...

SERVICE & TRANSITIONS -- Perfect customer service.  John was a delight; super helpful & a master of the hospitality craft. He must...

SERVICE & TRANSITIONS -- Fantastic hospitality; the kindest service persons I've seen operate a hotel. For an electronic-assisted...

SERVICE -- Slow checkin but Michelle was very nice & gave great customer service. The welcome package is also very tasteful...

SERVICE & TRANSITIONS -- Early checkin was available @ no extra charge. They're equipped but tap payment which was convenient....

Brief review due to the incredibly low cleaning & maintenance standards. SERVICE & TRANSITIONS  -- Checkin experience was 'ok'; no...